MagicCon: Barcelona Tournament Staff Application Details

Event Information

Show Location
Fira Barcelona Gran Via
Av. Joan Carles I, 64
08908 L’Hospitalet de Llobregat, Barcelona, Spain

Setup
Thursday, July 27th
10:00 AM – Compleat

Show Hours
Friday, July 28th
10:00 AM – Midnight
Saturday, July 29th
10:00 AM – Midnight
Sunday, July 30th
10:00 AM – 7:00 PM

Expo Hall Hours
10:00 AM – 7:00 PM Each Day

All hours are subject to change

Compensation

All staff members will receive a 3-Day Tournament Staff badge for the MagicCon in addition to:

Administration, Back of House, Prize Wall and Floor Judge Positions
€230/day
Scorekeeper, Community Team, and Coverage Spotter
€275/day
Non-PT Lead Positions
€300/day
Area Management Positions
€400 day
Setup and Teardown
€230/day

Compensation payments will be processed via PayPal the Wednesday following the event. All payments will be processed by Tournament Center. All fees incurred with PayPal payments, including foreign currency transfers, will be covered at organizer’s expense.

Hotel Stipend and Travel Sponsorship

Hotel Stipend
Each staff member will receive €100 per day worked. Staff members working 3 or more shifts receive an additional €100.

***Hotel Stipends will be added to your compensation payment at the end of the event***

Hotel Blocks
There will be staff-only hotel room blocks available for MagicCon staff members. The code to book those rooms at those rates will be given upon acceptance to the event.

Travel Sponsorship

There are levels of travel sponsorship available for this event. This sponsorship is to facilitate the unique needs of this event and to help staff with difficult travel needs.

VERY FEW PEOPLE WILL RECEIVE TRAVEL SPONSORSHIP.

All other travel needs are at the expense of the staff member.

Roles & Expectations

You can apply for as many roles as you like. Please note, you might have more than one role over the course of the event.

Area Manager Roles

Everyone in these roles will be expected to work all three days, commit to familiarizing themselves with Pastimes procedures, and have a one-hour Zoom meeting prior to the event to go over their area of responsibility.

Administration Area Manager

Administration Area Managers are responsible for maintaining the Customer Experience staff of the Main Tournament HQ and any Customer Service Desks that exist.

Work with leads to create and maintain break schedules for the staff in your areas of responsibility.
Ensure Customer Experience and Registration staff are filling and maintaining the Log of Significant Issues.
Be the first contact for escalating customer service issues from Tournament HQ, Prize Wall, or the Customer Service Desks.
Maintain the Tournament HQ, Prize Wall, and Customer Service Desks areas.
Responsible for coordinating with ReedPop contact to ensure smooth on-site tournament registration for ODEs
Responsible for the overall flow of Registration operations and making improvements where necessary.
Be the radio point of contact for Tournament HQ.

Back of House Manager

Back of House Managers will maintain the behind-the-scenes logistics of the event.

Maintain the behind-the-scenes logistics of the event.
Work with leads to create and maintain break schedules for the staff in your areas of responsibility.
Ensure product is prepared for events.
First point of contact for product logistics issues such as abnormal product replacement.
First point of contact for logistics issues such as spills, table numbers, or tablecloths.
Work with the Prize Wall Leads to refresh products on the Prize Walls.
Manage Back of House staff to build, move or break down banners and signage
Maintain the backstage areas and staff rooms.

Everyone in this role will be expected to work all three daysandbe available for Set Up.

Command Zone Manager

Command Zone Managers are responsible for one of the areas of play designated as the Command Zone. All of the Team leads of that area, and by extension their teams, are their responsibility.

Command Zone Area Managers are responsible for one of the areas of play designated as the Command Zone.
Work with Team Leads to create and maintain break schedules for the staff in your areas of responsibility.
Work with Team Leads under your responsibility to launch and run On-Demand Command Zone events smoothly.
Ensure Team Leads and their Floor Judges are assisting players with Matchmaking Services in their Command Zone.
Be a first contact for escalating customer service issues within your area.
Maintain the events space.
Be the radio point of contact for your stage.

Competitive Tournament Area Manager

Competitive Tournament Area Managers are responsible for one of the main color-coded areas of the tournament floor that is dedicated to the few large competitive REL events at MagicCon. This role requires extensive and up-to-date Magic rules and policy knowledge.

Work with Team Leads to create and maintain break schedules for the staff in your areas of responsibility.
You are the Head Judge for tournaments assigned to your area.
Maintain any in-event role assignments for any judges assigned to your event (deck checks, floor coverage, etc)
Keep the tournament area clean and presentable.
Be a first contact for escalating customer service issues within your area.

Product Manager

Product Managers will be responsible for maintaining the backroom inventory of products for the event, both operational and for prizes.

Responsible for Tournament Staff assigned to the product side of Back of House.
Maintain break schedule for the staff assigned to the product side of Back of House.
Responsible for maintaining backroom inventory of products for the event, both operational and for prizes.
Manage product prep for all tournaments
Manage product refreshes for the Prize Wall
Maintain cleanliness of the Product area.
Ensure that Prize Tixs and other prizes are distributed to events

Everyone in this role will be expected to work all three days and be available for Setup.

Prize Wall Manager

Prize Wall Managers will be responsible for the following:

Responsible for Tournament Staff assigned to the Prize Wall.
Maintain break schedule for staff on Prize Wall
Be the first-line resource for staff on your team
Work with Back of House to maintain a record of Prize Wall inventory, including the opening and closing inventory.
Merchandise Prize Wall, maintaining a professional and enticing appearance at all times.
Send staff to areas where specific prizing is handled and coordinate those procedures.

Everyone in this role will be expected to work all three days and be available for both Setup and Teardown.

Scorekeeping Manager

Scorekeeping Managers will be responsible for all scorekeepers across the event.

Create and maintain a break schedule for the Scorekeeping staff.
Ensure Scorekeepers are filling and maintaining the Tournaments Tracking document.
Ensure Scorekeepers are filling and maintaining the Log of Significant Issues.
Log of Significant Issues is in the Show Books for each area
This log is used to note deviations from standard procedure. This should be completed as soon after the situation as possible to maintain the memory of the situation.
Be a first contact for scorekeeping issues and troubleshooting.

Tournament Area Manager
Tournament Area Managers are responsible for one of the main color-coded areas of the tournament floor. All of the Team leads of that area, and by extension their teams, are their responsibility.

Work with Team Leads to create and maintain break schedules for the staff in your areas of responsibility.
Work with Scorekeepers and Team Leads under your responsibility to launch and run events smoothly.
Work with other Tournament Area Leads to allow the flow of events and personnel between areas.
Ensure Scorekeepers are filling and maintaining the Tournaments Tracking document.
Be a first contact for escalating customer service issues from tournaments within your area.
Maintain the events space
Be the radio point of contact for your stage.

Lead Roles

Floor Judge Team Lead

Floor Judge Team leads are primarily responsible for the events and judges within their assigned team.

Maintain the established break schedule for floor judges on your team
Ensure tournaments launch and run smoothly
Maintain your area (pick up trash, push in chairs, and so on)
Be the first-line resource for judges on your team and the point of contact for your team

Customer Experience Lead

Customer Experience Leads will be assigned to one of the customer service areas at the event and are primarily responsible for the staff within their assigned team.

Maintain the established break schedule for staff within your area.
Be the first-line resource for staff on your team
Maintain your area (pick up trash, push in chairs, and so on)

Administration

If selected for an administration role, you may be asked to work in one or more of the following areas:

Registration
Customer Experience (Info Desk)
Line Management

Most folks in this role will be expected to work all three days, although a few may be scheduled for less than three days.

Back of House

Staff working back of house will help maintain the behind the scenes logistics of the event, you may be asked to do any of the following

Prepare product for events and take it out to the Floor Judge staff
Lift and move at least 40lbs
Be on their feet and moving most of the day
Bring product refresh to Prize Wall
Build, move or break down banners and signage
Help maintain the back and staff rooms

This role will require more physical labor than other aspects of the event. Please keep this in mind while applying.

Community Team (Sunday Only)

This team reflects some of the more community-focused tasks and responsibilities that were filled by advanced roles and projects of the past. Staff on the Community Team will be expected to do the following:

Talk to other staff members, especially in the language they are most comfortable in, about their experiences at the event and in the community.
Shadow other staff members on calls when possible and provide feedback to the observed staff member.
Collect feedback from staff to be submitted to Pastimes and Wizards of the Coast.
Submit a post event report on the feedback gathered to the Staffing Manager.

Coverage Spotter

Coverage Spotters work mostly on the Pro Tour, assisting coverage with tasks pertaining to matches on camera. They are the ones operating iPad to change life totals, poison count, and game score in as close to real-time as possible for one match per round of PT Coverage and/or other events that are televised.

Attention to detail, and situational awareness
Good at following directions and staying out of the way of cameras, or other personnel
Comfortable interacting with Pro Players, Wizards, and Pro Tour Coverage personnel
Familiarity with the formats of the tournament is a plus.

Floor Judge

If selected as a Floor Judge, you may be asked to assist in non-judge tasks at any time.

You may also be asked to do any of the following:

Floor Judge Scheduled Tournaments
Floor Judge On Demand Tournaments
Distribute product to players
Distribute Prize Tix
Be on your feet and moving most of the day

Prize Wall

Prize Wall staff will help maintain and run the Prize Walls at the event.

Lift and move at least 40lbs
Be on their feet and moving most of the day
Be prepared to interact with players and answer their questions
Exchange Prize Tickets for items off the wall

Most folks in this role will be expected to be available for Set Up.

Scorekeeper

Scorekeepers will work with registration to enroll players in both scheduled and on demand events along with performing results entry/ troubleshooting.

This event will be run using EventLink or Melee.
Scorekeepers will be expected to familiarize themselves with EventLink and Melee before the event.
Fill and maintain the Events Tracking document.
Fill and maintain the Log of Significant Issues.

Most folks in this role will be expected to work all three days, although a few may be scheduled for less than three days.

The Pro Tour

There will be less than 30 people on staff for this portion of the event.

Applying for a non-PT role does NOT disqualify you from working the Pro Tour. Filling out the rest of the application is necessary even if you only are working the PT.

That tournament will have a separate compensation, travel sponsorship, and break structure; and be staffed to accommodate it’s unique needs. Those needs are listed in the Pro Tour specific section of the application.

Pro Tour Compensation

All staff members will receive a 3-Day Tournament Staff badge for MagicCon: Barcelona in addition to:

Head Judge
€510/Day
Appeal Judge
€415/Day
Team Lead and Scorekeeper
€365/Day
Floor Judge
€320/Day

Pro Tour Travel Sponsorship

This does not include hotel stipend from the regular application.

This Travel Sponsorship replaces the one from the regular application. There is no need to apply for this travel sponsorship; it is included as part of the compensation package for this particular Pro Tour.

If your acceptance paperwork is completed by Wednesday, July 12th at 5pm Central US Time sponsorships will be paid via PayPal on Friday, July 14th in order to help book travel.

Domestic (Europe)
€550
North America
€925
APAC
€1850
South America
€1380

PT Roles, Requirements and Expectations

All Staff

All staff for the Pro Tour are expected to maintain a professional manner and appearance at all times.

There is more need of staff earlier in the weekend; as the tournament narrows progressively towards the end, the judge staff will need to shrink accordingly. We will have more floor judges Friday than Saturday, and, subsequently significantly more Saturday than Sunday.

A basic expectation of anyone on the floor of the PT is high-level knowledge of Rules, Policy, and MTG tournament mechanics.

You must meet one or more of the following criteria to apply for a Judge position at this tournament.

You are a currently certified Level 3 Magic Judge.
You are a currently certified Level 2 Magic Judge who has been certified as an L2 for at least four years.
Have a previously held Level 3 certification and have experience at Professional Level events.

Head Judge

The Head Judge for the Pro Tour needs significant experience running large tournaments with coverage as a priority. This judge must be held in high esteem by judges and players and would benefit from an international profile. Language skills are a plus, but can be supplemented by the Appeals Judges. Pro Tour Head Judges are expected to do both pre-event and post-event work on their tournament.

This position is not for open application. This information is here for transparency. This is a position that will be offered to a qualified judge at the discretion of Pastimes and Wizards of the Coast.

Appeals Judge

Appeals Judges for the Pro Tour need extensive experience at major events featuring coverage as part of the staff. They must also have significant head judge experience taking appeals and conducting investigations. Appeals judges are chosen before other event applications with the purpose of providing feedback on Pro Tour applications for Floor Judge and Team Leads.

To be considered for an Appeals Judge position, a judge should have Head Judged at least three (3) major tournaments. (A major tournament is a tournament of 300+ players with a judge team structure and a minimum of 16 judges assigned to the main event.)
Appeals Judges are selected as part of a team, and must have the right fit with the Head Judge and other Appeals Judges of the event.
Ideally the Appeals Judges would have fluent language skills in most major languages among the judges who can take appeals.

Scorekeeper

Expert-level knowledge in Melee as well as an understanding of Coverage needs are a priority for this position. The focus will be on troubleshooting and being comfortable fielding and completing Coverage requests.

This position is already filled for this event and not for open application. This information is here for transparency.

Floor Judge Team Lead

Team leads are primarily judges and tasks within their assigned team. This position will cover both shifts of floor judges on the tournament. Team Leads should expect to be at the Pro Tour from start to end of day.

Maintain the established break schedule for floor judges on your team
Maintain your area and the tournament floor at all times
Be the first line resource for judges on your team and the point of contact for your team

Floor Judges

Floor Judges should be experienced with the operations of major events. Experience with Coverage at events is a positive, but not required for all staff. Language skills will be prioritized and this may prioritize less experienced judges to create a complete team.

Shift Availability

Most Lead, Prize Wall, Administration, and Scorekeeping positions are three to four day commitments which require longer shift availability. Please only select days and roles on which you will be able to work.

It is possible to have different combinations of shifts throughout the weekend.

Shift Lengths
10 – 12 hours

Breaks
Minimum 1.5 hours for lunch/dinner and two half hour breaks.

Sun, July 30th – Teardown
All staff will be expected to assist with some amount of Teardown on Sunday. Staff will be expected to stand, bend, squat, and lift at least 15 pounds.

Setup: Thursday, July 27th

We will need help on Thursday preparing our area as well as prepping product for the weekend.

Anyone selected for Setup will receive €230 for the shift.

The shift starts at 9:00 AM and will continue until the area is fully setup. This typically takes between 10 to 12 hours. Our goal is to be completed by 8:00 PM; however, this shift can take longer if all tasks are not completed. Please be prepared for physical tasks if you select this option.

Staff will be expected to stand, bend, squat, and lift at least 40 pounds and to wear appropriate working clothing for physical tasks (Closed-toed shoes, breathable clothing, etc.) This is a safety matter.

Teardown: Sunday, July 30th

We will need help on Sunday preparing our stuff to head home to Chicago. Anyone selected for Teardown ONLY on Sunday will receive €230 for the shift.

The shift starts at 2:00 PM and will continue until the area is fully packed and on the truck. This typically takes between 6 to 8 hours. Our goal is to be completed by 10:00 PM however, this shift can take longer if tasks are not complete. Please be prepared for mostly physical tasks if you select this option. Staff selected will be expected to stand, bend, squat, and lift at least 40 pounds and to wear appropriate working clothing for physical tasks (Closed toed shoes, breathable clothing, etc).

This is a safety matter.

Standby

If you are selected for standby, you are not confirmed to work any day but agree to be available as necessary.

Standby staff are not eligible for any travel sponsorship and will only receive a hotel stipend if activated.

Standby staff will receive the appreciation package and a full weekend 3-day badge to the event.

You agree to physically be at the event, fit for duty and be available to be activated for the event within 8 hours of the shift you are activated for.

All standby staff must have internet access and commit to regularly reading our staff Discord. We use our Discord as our primary method of communication.

We may add standbys to staff before the event begins or even on-site. We will reach out at least 8 hours before you are expected on shift.

If you are not activated, we encourage you to come out and enjoy the event.

Communication

Staff must have internet access and commit to regularly reading our staff Discord. We use our Discord as our primary method of communication.

Pastimes Convention Discord
https://www.pastimesevents.com/discord

Dress Code

Shirt
Pastimes will provide you with a T-shirt. Hence asking the size.
T-Shirts are Gildan G640 – Sizing Information
Bottoms
Comfortable and clean business casual bottoms that must be working/safety appropriate. Shorts are fine, skirts are fine, and any other bottoms that will not get you injured or arrested.
Shoes
Comfortable, safe working shoes. Must be closed-toed, close heel and a safe height.

Contracts and Taxes

All staff for this event are brought on as independent contractors through Tournament Center.

Close to the event, you’ll receive two DropboxSign Invitation Mails with a link to the contract and addendum for this event. There you’ll be able to read and sign them online. If you have any questions about this, please send them to staff@tournamentcenter.biz.

In order to generate these documents, we will ask you for the following information in the Acceptance Form:

Your name
Your PayPal email address
Your TIN (ID number, Insurance Number, National number, etc)
Your address

You must complete Acceptance Form 2 weeks before you begin any work for Pastimes. If you are receiving Travel Sponsorship, your sponsorship payment will be sent via PayPal on Friday, July 14th if you have completed your paperwork by Wednesday, July 12th at 5pm Central US Time.

All staff is responsible for their own taxes and legal obligations regarding contract work and/or employment in their country of residence.

Questions

If you have any questions about this application, please do not hesitate to reach out and contact the Staffing Manager.

Meg Baum, Staffing Manager – staffing@pastimesevents.com

Back to our Staffing Page!

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